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Answers about our services, pricing, support and security. Can't find yours? Our team is a message away.

About TM Solutech

Who we are, where we are and who we work with.

TM Solutech is an end-to-end IT services partner. Our six service areas are:

  • Cloud Solutions: migration, managed cloud, Microsoft 365, backup and disaster recovery.
  • Cybersecurity: threat monitoring (SOC), VAPT, endpoint security, incident response and compliance support.
  • Network & Security: firewalls, VPN, routing and switching, Wi-Fi and WAN optimisation.
  • Remote Infrastructure Management: proactive monitoring, system administration and IT strategy.
  • AI Modernization: custom AI copilots, predictive analytics and intelligent data processing.
  • IT Hardware & VAR: procurement, licensing, installation, AMC and on-site support.

See the full list on our services page.

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TM Solutech Private Limited was incorporated in 2020 and carries forward a heritage that began in 1985 with TM Systems. That means decades of hands-on experience running IT for businesses, combined with a modern, cloud-first and security-first approach.

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We work across Banking & Financial Services (including 150+ banks), capital markets, Medical & Pharmaceuticals, Industrial & Manufacturing, Hi-Tech, Education and Small & Medium Enterprises.

Each industry has its own regulations and risks, and we tailor our solutions to them. Explore our industries.

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Our office is at 805/806 Aditya Building, Near Mithakhali Six Roads, Ellisbridge, Ahmedabad, Gujarat 380006, India.

Many services, such as monitoring, remote administration and cloud management, are delivered remotely, so location is rarely a barrier. Call +91 79 4771 7070 or email info@tmsolutech.com to discuss on-site needs.

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Services & Solutions

What we deliver and how to find the right fit.

You don't need to have the answer before talking to us. In a free consultation we learn how your business runs, review your current setup and risks, and recommend what will make the biggest difference first.

Often that starts with a short assessment of your network, cloud or security posture. Book a consultation to get started.

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Yes. Many clients use us in a co-managed model: your team keeps day-to-day ownership while we add specialist skills, 24/7 monitoring or extra capacity. We agree clear responsibilities up front so nothing falls between teams.

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Yes. Our AI Modernization team builds private AI copilots trained on your own documents, predictive analytics and intelligent document processing. Where data is sensitive, we deploy entirely within your own environment so it never leaves your control.

Read how this works in our article on a custom copilot for medical reps, or see our AI services.

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Yes. As a value-added reseller we source servers, laptops, networking and security equipment and software licences, then install, configure and support them. We also track warranties and renewals so nothing expires unnoticed. See IT Hardware & VAR.

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Working With Us

Projects, pricing, contracts and getting started.

Every project follows a five-step framework:

  1. Define scope: agree goals, requirements and success measures.
  2. Plan: design the solution, timeline and risk controls.
  3. Build: implement and test in stages.
  4. Stabilise: go live carefully, with support on hand.
  5. Execute: hand over, document and keep improving.

You get a single point of contact and regular progress updates throughout.

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It depends on the type of work:

  • Projects such as a migration or firewall rollout are usually quoted at a fixed price after scoping.
  • Managed services such as monitoring or SOC are a predictable monthly fee, based on the number of users, devices or systems covered.
  • Hardware, licences and AMC are quoted per item or per contract term.

We share a clear, itemised quote before any work starts. Request a quote.

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Yes. We're happy to sign a non-disclosure agreement before you share sensitive information. Managed services and support contracts come with a service level agreement that defines response and resolution times by priority, so expectations are clear on both sides.

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For most engagements we can start within days of agreeing the scope. Assessments and consultations can usually be scheduled within the week. If you are dealing with an active security incident or outage, call us directly and we'll prioritise it.

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Cloud & Infrastructure

Cloud platforms, migration, monitoring and recovery.

We work with Microsoft Azure, Amazon Web Services (AWS) and Google Cloud, as well as Microsoft 365 for email and collaboration. Our services cover strategy, migration, architecture, security, cost optimisation and ongoing managed support. We'll recommend the platform that fits your applications and budget rather than pushing a single vendor.

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Yes. We migrate in planned waves, test each application before cut-over, schedule changes outside business hours and always keep a rollback plan. Most users notice little more than a short, pre-announced maintenance window.

Our cloud migration checklist explains the process step by step.

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It means we look after your servers, network and systems remotely: 24/7 monitoring, patching, backups, user administration, performance tuning and capacity planning. Problems are often fixed before anyone notices them. Learn more about Remote Infrastructure Management.

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Yes. We agree how quickly each system must be restored (RTO) and how much data you can afford to lose (RPO), then design backups and recovery to match, including ransomware-proof copies. Just as important, we test recovery regularly.

Read our disaster recovery planning guide.

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Cybersecurity & Compliance

Data protection, SOC, VAPT and regulations.

We use layered security, so no single failure exposes your data:

  • Identity and access management with multi-factor authentication.
  • Encryption of data in transit and at rest.
  • Firewalls, network segmentation and endpoint protection.
  • Continuous threat monitoring and incident response.
  • Regular VAPT and policies aligned with ISO 27001, CERT-In guidelines and the DPDP Act.
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Yes. We help SEBI-regulated entities such as brokers, depository participants and fund houses meet the Cybersecurity and Cyber Resilience Framework: gap assessments, policies, access controls, a managed SOC, VAPT, and a cyber crisis management plan.

Start with our CSCRF compliance guide.

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Yes. Our managed SOC monitors your logs, endpoints and cloud activity around the clock, investigates alerts and helps you respond, with audit-ready reports and data kept in India. Read about our managed SOC for stock brokers.

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At least once a year, and after any major change such as a new application, a big release or a network redesign. Regulated businesses may have set frequencies. Our VAPT guide explains what is tested and what a good report includes.

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Support & AMC

Support hours, maintenance contracts and raising requests.

Yes. Our managed services include 24/7 monitoring, so critical issues are detected and escalated at any hour. Support hours and response times for other requests are set out in your service level agreement, and can be extended to 24/7 where your business needs it.

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An AMC typically covers preventive maintenance visits, breakdown support, on-site L1 and L2 engineers, and help with warranty claims and replacements. The exact devices, response times and visits are listed in your contract. See our AMC service.

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Existing clients can use the support channel agreed in their contract. You can also email info@tmsolutech.com or call +91 79 4771 7070. Include what happened, when it started and how many people are affected, so we can prioritise correctly.

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