Cybersecurity Excellence

Incident Response & Recovery

Structured incident response that contains attacks quickly, investigates root cause and restores systems and data safely so your business can resume operations.

  • Rapid Containment
  • Forensic Investigation
  • Clean Recovery
Incident Response & Recovery
ServiceIncident Response & Recovery
CertifiedISO 9001 · ISO 27000
Support24/7 expert team
Overview

Incident Response & Recovery

When a security incident strikes, speed and clarity matter more than anything. Our team helps you contain the threat, preserve evidence and understand exactly what happened, whether it is ransomware, a compromised account or a data leak. We work alongside your IT staff and management to keep decisions clear and communication controlled.

Once the threat is removed, we restore systems and data from clean backups, harden the weaknesses that were exploited and document lessons learned. We can also prepare response plans and run tabletop exercises in advance, so your organization knows its roles before an incident occurs.

Trusted by leading organisations

  • Client 1
  • The Gujarat State Co-op. Bank
  • Adarsh Co-operative Bank
  • Amneal Pharmaceuticals
  • APCER Life Sciences
  • Atul Ltd
  • Bodal Chemicals
  • Arvind SmartSpaces
  • CEPT University
  • MICA
  • Ashima
  • Oshwal Education Trust
  • Radix
  • Ahmedabad University
What's included

Key features

Everything you get, delivered and supported by our certified engineers.

01

Rapid Containment

Isolate affected systems and accounts quickly to stop an attack from spreading further.

02

Forensic Investigation

Evidence collection and analysis to establish root cause, timeline and scope of the compromise.

03

Clean Recovery

Restore systems and data from verified backups and rebuild compromised hosts securely.

04

Response Playbooks

Incident response plans, escalation matrices and tabletop exercises prepared before you need them.

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0/7 Expert support
Why it matters

Business benefits

The outcomes our clients see when this is done right.

  1. Reduced Downtime

    Structured response gets critical systems back online faster.

  2. Clear Root Cause

    Understand how the attack happened so it does not happen again.

  3. Reporting Support

    Documentation that helps meet CERT-In and regulatory reporting duties.

How we work

Our delivery process

A clear, proven path from first conversation to steady operation.

  1. 01

    Triage & Containment

    Assess the incident, isolate affected assets and preserve evidence for investigation.

  2. 02

    Investigation

    Analyze logs, endpoints and accounts to determine root cause, scope and data impact.

  3. 03

    Eradication & Recovery

    Remove attacker access, restore from clean backups and verify systems before reconnecting.

  4. 04

    Post-Incident Review

    Document findings, close exploited gaps and update response plans with lessons learned.

Why TM Solutech

Why businesses choose us

35+ years of heritage, one philosophy: your growth is our growth.

35+ Years of heritage
Since 1985 through TM Systems
  • Customer-centric approach
  • Cost-effective solutions
  • Time-efficient delivery
  • Quality without compromise
Why TM Solutech
01

Cross-Industry Expertise

Deep experience across banking, hi-tech, pharmaceuticals, manufacturing, education, agriculture, hospitality, construction and SMEs, trusted by organisations such as CEPT University, DDB Mudra Group, Adarsh Co-op. Bank and The Gujarat State Co-op. Bank.

02

Deep Expertise & Leadership

Backed by experienced leaders with 30+ years in IT, including software development, hardware architecture, networking, and cybersecurity. Our leadership team brings decades of hands-on experience to every project.

03

Dedicated IT Solutions

Every project is unique because we prioritize your specific needs. Our philosophy of 'growing together' drives us to deliver custom-tailored solutions with time efficiency and cost-effectiveness, without compromising on quality.

04

Quality Without Compromise

Our working systems are tailored to reduce timescales and costs while maintaining the highest quality standards. We help clients reach their full potential through efficient, reliable technology solutions.

05

End-to-End Solutions

From cloud strategy and migration to cybersecurity and infrastructure management, we provide comprehensive IT solutions under one roof, ensuring seamless integration and consistent quality.

06

24/7 Support & Monitoring

Our managed services include continuous infrastructure monitoring, automated incident response, and SLA-backed support to ensure your IT systems run smoothly around the clock.

Technology partners

Built on platforms you trust

We design, supply and support solutions from the world’s leading technology brands.

FAQ

Frequently asked questions

Can't find your answer? Browse all FAQs or ask our team.

We advise against making that decision under pressure. Our first priority is containment and assessing whether clean backups allow recovery without engaging the attackers.

Yes. We prepare incident response plans, review backup readiness and run tabletop exercises so your team knows exactly what to do.

Ready to get started?

Talk to our team about your requirements. We usually reply within one business day.

  • ISO 9001 Quality Management System
  • ISO 27000 Information Security Management